Cloudy IceUpdated 2 months ago

Behavior

• Cloudy ice can present itself in two ways when using the Klaris:
  • The lower 1/3 of all cubes, or a single cube, is cloudy.
  • Entire cube is cloudy.

Common Causes 

• Bottom 1/3 cloudy
  • High mineral content in water source.
  • Scale buildup on tray or inserts.
  • Improper installation of inserts.
  • Tray or insert deformation.
• Entire cube is cloudy
  • Water not filled to the “Fill Line.”
  • Mixer motor not spinning freely.
  • Leaky tray.

Things to Try 

• Bottom 1/3 cloudy
  • Run a cycle with distilled water to rule out water quality issues.
  • Wash tray and inserts with warm water and soap.
  • Ensure each insert is fully seated at the bottom of the tray.
  • Rotate the tray and/or inserts to see if cloudiness follows a particular orientation.
• Entire cube is cloudy
  • Run a cycle with distilled water to rule out water quality issues.
  • At the start of a cycle, listen for the lid motor and confirm it spins.
  • Review the “Leaky Tray” article to confirm this is not the issue.
  • Verify the water is filled to the “Fill Line,” not the cross beam of the tray.
• If issues persist, please contact support at [email protected].

Examples of 1/3 cloudy cubes