The “Mixer Frozen” alarm will display when the water mixing motor inside the lid is inhibited in some way from spinning correctly. To clear the alarm, press the knob on top twice or power cycle the machine. If the lid does not open easily, do not for
The "Timeout" alarm will appear on the screen after the hold cycle has expired. The hold cycle begins once the ice sensor registers ice at the desired height. During this cycle, the screen will display “Ice Ready,” and the ice is cooled from the bott
Cloudy ice can present itself in one of three ways when using the Klaris:. 1. The lower 1/3 of multiple cubes are cloudy:. A cloudy lower section of all the cubes indicates an issue establishing the initial layer of ice. Whisps or minor imperfections
Partial cubes can occur after the machine appears to have finished its run while producing cubes that are shorter than anticipated. (sometimes less than 1” or even nonexistent). There are a few common causes for partial and/or no cubes:. Things to tr
The “Mixer Stuck” alarm will display when the water mixing motor inside the lid is inhibited in some way from spinning correctly within the first 10 minutes of operation. To clear the alarm, press the knob on top twice or power cycle the machine. The
Freeze times should fall within the 8-12 hour window when the machine is run at an ambient temperature of about 70°F. Under normal operation, the machine should run within +/—30 minutes of previous runs. A hotter ambient temperature will lead to long
Trays most commonly leak due to the following:. Symptoms of a leaking tray may include:. If you suspect you have a leaky tray but do not see an obvious tear, give the following steps a try:. Leaking from a worn corner will most likely be in a corner
The silicone tray should not require excessive force and should be easy to remove from the machine's freeze chamber. Sometimes, moisture between the tray and the freeze chamber can freeze and trap the tray. Allowing (5-15 minutes) for thawing will al
If the lid is difficult to open, DO NOT FORCE IT OPEN! This may mean ice has overgrown the mixer or the temperature sensor mounted in the lid. If the lid is frozen, please follow the steps listed below:. If this issue happens multiple times in a row,
A blank, frozen, or flashing screen can indicate one or multiple issues. Four things to observe:. Return to a blank screen that is responsive to knob rotation. For protection, the machine has an internal reset. This can be triggered by electrical noi
Klaris accessories are built with quality and durability in mind. However, accessories can occasionally become broken, damaged, and/or lost. Spare/replacement accessory parts can be purchased online. Unfortunately, at this time, we do not sell the in
You’ve just made some beautiful ice, now what?!. How to store ice:. Proper ice storage is equally important to water selection when it comes to clear ice. If stored in a plastic bag, the ice will likely freeze together and break when attempting to pu
A user can run a self-test to verify proper machine operation. The test lasts 30 minutes, simulating the freeze and hold cycles. Sensor data is displayed on the screen at the end of the test. To run a self-test, please follow the steps below:. Please