Timeout ErrorUpdated 2 months ago

Hold Cycle 

• The hold cycle begins once the ice sensor detects ice at the desired height.
• Duration: 24 hours.
• During this time, the button and progress bar will light up green.
• The ice is held just below freezing to maintain clarity and quality.

Harvesting Ice 

• The ice can be harvested at any time during the hold cycle by opening the lid.
• Recommended harvest time: within 2 hours of the hold cycle start.
  • This minimizes deformation of the cube tops (wavy or slanted surfaces).

Error Behavior 

• If the ice is not harvested after 24 hours, a “Timeout” error will trigger and the button and progress bar will blink red.
• At this point:
  • The machine stops active cooling.
  • Ice begins to melt gradually.
  • The ice is still clear and safe to use.
• To clear the error, open the lid, hold down the power button for 3 seconds or power cycle the machine.
• Make sure the tray is emptied of its’ contents before running another cycle.