Timeout ErrorUpdated 2 months ago

Hold Cycle 

• The hold cycle begins once the ice sensor detects ice at the desired height.
• Duration: 6 hours.
• During this time, the screen displays “Ice Ready” and has a countdown timer until hold expiration.
• The ice is held just below freezing to maintain clarity and quality.

Harvesting Ice 

• The ice can be harvested at any time during the hold cycle by opening the lid.
• Recommended harvest time: within 2 hours of the hold cycle start.
  • This minimizes deformation of the cube tops (wavy or slanted surfaces).

Error Behavior 

• If the ice is not harvested after 6 hours, a “Timeout” error appears on the screen.
• At this point:
  • The machine stops active cooling.
  • Ice begins to melt gradually.
  • The ice is still clear and OK to use.
• To clear the error, open the lid, press the button or power cycle the machine.
• Make sure the tray is emptied of its’ contents before running another cycle.

Things to Try 

• If timing is a concern, use the delayed start function to better align ice production with your schedule.